I was watching a TV show which showed a restaurant and the customers kept talking about all this “home cooked” food, OK it was a family restaurant, owned by the same family for generations but I was sure that they just showed the food being cooked in a very shiny, very metallic, very up to hygiene standards industrial restaurant kitchen behind the counter. Do they live upstairs? I thought. On other shows this pattern repeated, maybe it’s the decor that’s making people think “home cooked”, don’t they know it’s not the owner’s dining room.
Next up came the description of hand-made food items which again didn’t seem quite what I would call “hand”-made, although hands were involved in some ways, moving the ingredients, pushing the button, turning the handle.
“The meat is still prepared by hand” – the guy pushed a piece of meat into a machine. No knife, no hammer.
“Hand-cut fries” – the guy pushed a potato into a device and pulled a handle. Again, no knife.
It’s not just restaurants though, more and more (often expensive and exclusive) things are described as “hand-made” when they’re in fact made by a machine and assembled by hand. A chair leg hand-turned on a lathe is still hand-made, the hand that guides the chisel, but a cabinet where all the joints are routed by a set machine rather than a hammer and chisel – is that still hand-made?
Eventually I’ve come to the conclusion that the term hand-made, along with home-cooked has come to mean the opposite of “made in a huge mass-production facility in China”. TV shows have shown examples of some mass-production methods used by food producers, occasionally emphasising the less savoury looking aspects – the infamous “pink goo” – which doesn’t look appetising it’s true but restaurants don’t make food like factories, they mass produce just on a smaller scale, I’ve done a large spaghetti Bolognese at home but not enough for a table for ten at eight.
As well as that people know that fast-food or large chain restaurants have frozen food items shipped in nightly to be warmed up which are as such full of preservatives and evil whereas in a small restaurant the food is made properly, just like you’d have at home, hence home-made. Even if the mass-produced stuff is 100% beef and the home-made one is just as bad for you if you scoff too many.
Maybe I’m being picky over semantics, again, but even home-made “home-made” food can come from a kit you buy at M&S these days.
In our world where just about everything is manufactured in a factory, see How It’s Made on TV, people are more often craving the hand made for its roughness, lack of uniformity – in things like cakes and chocolate bars, but if you phrase it differently “made by hand” or “hand finished by Barry” suddenly you can charge a fortune for it, whether it’s a watch or an Aston Martin engine. The irony is that less than forty years ago Fiat ran a campaign for the new Strada expressing how amazing it was that it was Hand Built by Robots.
If you can market something as home-made or hand-made you can imply it’s more wholesome in some way, even if many of the ingredients still contain colourings and preservatives, when used deliberately this way it’s tapping into consumers’ resistance to “processed foods” which are full of salt, fat or MSG. You can also sell to those following the current fashion of seeking out “authentic” experiences, like rustic furniture, timber sash windows, overpriced hearty bangers and mash or real ale at six pounds a pint – yes you read that right, a pub near here is offering an authentic real ale in a real pub experience for just six quid a go. Again they’re selling people the idea that the past was better, that retro is the way forward, so to speak.
I think I’ll stick to my real real pub across the town at half the price, followed by a decidedly not home-made battered sausage.
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