Cars, Psychology, Society, Transport, Work

What Do You Mean By Real Criminals?

Day 175 - West Midlands Police - Traffic Officer

Day 175 – West Midlands Police – Traffic Officer (Photo credit: West Midlands Police)

What do the drivers of any of hundreds of cars that pass me on the motorway every year and a man parked on single-yellow lines outside our shop yesterday muttering and throwing his parcel into his car have in common.  They all compalin that motorists are being victimized and targeted (as easy prey) when they’re caught by the fuzz.

For my non-British readership who may not be aware, single-yellow lines on the road are restricted parking, though many people think that parking across the yellow line, half on the road, half on the pavement counteracts these restrictions.  As does putting your hazard lights on.

So many people given speeding fines and parking fines will come out with the old classic saying “I ain’t doing nuffing wrong, officer, why aren’t you out catching real criminals” to the traffic officer whose specific job is catching traffic offenders, many of whom turn out to be real criminals as well, strangely – people who regularly break the law breaking the law, who’d have thought it.  The non-criminal types will usually accuse the police authority of using speeding, parking and crap driving in general as ways of generating easy revenue, without realising that that isn’t quite how police funding works.  Of course they forget that it’s the same traffic officers they’d turn to if they have an accident and need someone to pick up the pieces.

The thing is, if you believe that it’s all about the money then there’s a simple answer: don’t speed, don’t park on yellow lines, drive properly (you can still enjoy yourself) and look after your car.  Simple, no?

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Business, Psychology, Society, Work

Who Did The Work, Exactly?

Woman with phone screaming.How do you make someone feel like nothing more than an automaton, like some kind of puppet operated by an all-knowing master, how do you make someone feel like they’re pretty worthless?

I’ll tell you.  It’s happened to me, it’s happened to many people I know, it happened to my mum and her colleagues when she was a care assistant at an elderly people’s home.

As the staff member you spend much time finding out information, you carefully manufacture something, you arrange for some work to be done, you do all you can to make an elderly relative’s final months as comfortable as possible – add your own job role here.  At the end of the process the person who you’ve done all this for – i.e. the customer, the client, (in my experience usually well off, a business owner) doesn’t say thankyou to you but instead says, to your face, “oh, pass my thanks on to [insert boss/manager’s name here] and tell them I’ll owe them a bottle of wine for all he/she’s done.”

Well, you’re welcome, you think.  You may not be doing the job for the thanks or praise but a little of your soul gets worn down.

 

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Politics, Society, Tech, Uncategorized

Return of the Red Tape…

Red Tape

Red Tape (Photo credit: Free Press Pics)

…And this time it’s digital.

It’s been a difficult few years for most of us, economically speaking, and as such it’s great to see how government departments do everything they can to make it quick and simple for employers to employ new staff, to help provide growth in the economy and give someone a purpose.

Oh, wait, no, sorry.  When I said quick and simple I meant difficult.

Once upon a time when we wanted to advertise a job we’d ring the local job centre and give them the details, they’d be typed on to a little card and slotted onto a holder on the wall.  More recently we’d ring a centralised call centre and they’d take the details and put them on the computerised version of the little cards and virtual wall.

But the last time I rang I was told that we couldn’t do that any more, all job adverts have to be placed using the online system, the woman I spoke to put the ad on but I was aware that really she was breaking the rules to do so.  I was sent information on how to do it in future and this week the reality of this futuristic way of doing things hit me.

This is meant to improve the service, and meant to be more secure – after all, we’ve all heard stories of rogue individuals pretending to be HR staff from small glass companies and posting fake job adverts.  Okay, so first step, log in to your Government Gateway account.  That’s all well and good but when it was set up the one used for the company is in the director’s name and when I try to add the Universal Jobmatch tool then I get asked to answer security questions, for verification.  Right, how would I know our director’s first girlfriend’s name, his first teddybear’s name, which school he went to?  I’m not kidding, these are the personal questions you need to provide answers to in case you ever ring them and need to prove it’s you.  He’s not here to ask and to be honest I wouldn’t ask him anyway.

No problem, as this government gateway thing turns out to be more specific to a person rather than a company I’ll set one up in my name, at this company, and I can tell them what my favourite childhood toy was.  All good so far except I can’t add Universal Jobmatch to my profile because it’s already on the director’s even though it’s not fully set up.  Ok, so I log back into the other account, remove it from there and add it to mine instead.  Now it’s true that I could only do all this because the Universal Jobmatch had been already set up and had a private ID number allocated by the woman I spoke to last time so it’s good in terms of security but it’s still an hour’s faffing about rather than a ten minute phone call.  You bored yet?  I was.

But it’s not over yet, once I was able to enter the job details all was good, in so many ways it’s easier to manage your own adverts, I’m sure the government can be happy it’s saving money by having employers do it themselves too, but what made me laugh was at the end of the process when the system told me I hadn’t entered enough characters in the job description – minimum of 200.

Ha, I thought, I go to advertise a job and they want War and Peace instead, do they think I’ve got all day?

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Psychology, Society, Uncategorized

Parcel Impatience

English: "Royal Mail" sign, Belfast ...

English: “Royal Mail” sign, Belfast The “Royal Mail” sign on the top of Tomb Street sorting office 322800. (Photo credit: Wikipedia)

I work in a place opposite a Royal Mail sorting office where people who have been left the little “We tried to deliver an item to you but you were otherwise occupied…” or whatever it says card come to collect their boxes and envelopes.  At break times you can see dozens of people wandering up the drive with their packages to their cars (often parked without permission on our car park, but that’s another story) while doing something curious.

Like kids on Christmas morning they’re tearing into the paper and cardboard, risking spilling the contents onto the road (and often doing so) just because they can’t wait until they get home to see what they’ve been sent.

More often than not it’s likely to be something they’ve ordered so it’s not as if they’re thinking “what on Earth can it possibly be, I’d better open it now in case it’s something I’d rather not take home.”  If it is something they’d rather not take home I’d rather they didn’t open it outside my shop.  They can’t be checking if it’s the right thing, after all it’s not like they can stride back to the sorting office and say “please send this back to Amazon for me, it’s not the right colour.”

The other day I even saw a man with a motorbike, clad in the full leather jacket and so on, unwrap a new soft-shell jacket and inspect it while standing next to his bike, risking oil and grime stains, before then stuffing it back in the envelope and lodging it in his jacket.

The best ones are the rare people who both park in our car park, without permission, collect a parcel and then sit in their car and inspect it for ten minutes before leaving.  I’m thinking of offering to sell them a coffee and biscuits to complete the experience.

 

 

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Business, Psychology, Society, Uncategorized

The Personal Touch

so happy smiling cat

so happy smiling cat (Photo credit: [puamelia])

I’m currently enjoying my week off but on Monday I did have to go to the bank to pay the only bill I don’t pay by Direct Debit and also pay some money in to my account.

As I’ve written about before I’m no fan of the new automated paying-in and bill paying machines with which I have a difficult history, so as the bank was quiet I went to a teller without being dragged back to the machine this time.  I said good morning and so on and told the lady what I wanted to do, she then told me that I could do the same using the machines, I told her in a round-about way that the machine and I are not on amicable terms at the moment.

She glanced at her screen after I’d put my card in the reader and smiled, saying “one thing the machine can’t do is wish you a Happy Birthday.”

Which gave me a smile and a warm feeling inside which technology just can’t match.

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Meta, Psychology, Society

Resolution, There Can Be No Resolution

English: New Year's Day postcard mailed in 190...

English: New Year’s Day postcard mailed in 1909. It reads: “A New Year’s Resolution / Jan. 1st / Good Resolution / Each resolution that I make / My conscience surely troubles / Because I find they always break / As easy as Soap bubbles” (Photo credit: Wikipedia)

I’m told that the current fashion at this time of year is to, at a New Years party for example, respond to the question of “what’s your new year’s resolution?” by smiling smugly, nonchalantly waving your hand (the one without the glass of bubbly in it, preferably) and proclaiming so as many people can hear “my new year’s resolution is to not make any new year’s resolutions.”  Leaving the part-pissed audience trying to wrangle with the paradoxical implications of what you’ve just said.

To be honest I never bother anyway, the change of year and feeling that something will change is purely psychological and all that happens is you look at the calendar and start thinking how long it is until your next week off, summer and when to start buying christmas presents.

For those of you who do make resolutions there are now a whole raft of 21st Century options to choose from.  Buzzfeed has a selection of resolutions aimed at twenty-somethings which includes a large number involving social networks – oversharing on Facebook, stalking your ex on Facebook, too many Snapchats, too many mundane Tweets, posting incriminating pictures on Instagram, overuse of Emojis, overspending, eating junk food and of course procrastination.

[Buzzfeed]

 

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Meta, Psychology, Random, Society, Uncategorized
Tall Man, Small Wolrld

Tall Man (Me in my Bathroom) ©2011

As I walked into a pub a woman said to her boyfriend, perhaps to cover up the fact that she was ogling me “he’s tall isn’t he”.  It happened to me a while back, also in the pub, the guy stood next to me looked at me and exclaimed “you’re tall!”   Really?  I hadn’t noticed.

Well, I had and that’s why this blog is called what it is.  Here is the story of its name.  People have in the past called me, being very original, “Lurch” so, having come up with the idea for the blog about modern society and the tagline used as the title above, I called it 21st Century Lurch.  Having already mentioned the url on Facebook etc I then decided to call it something else less personally negative so chose another word that meant tall “Longfellow” and changed the url from 21stlurch… to 21stlunch…  and put it down to a typo.  Longfellow’s 21st Century Lunch arrived by accident but I liked it more anyway.

Our society still values bigger numbers – engines (as in the size of a car’s example rather than the number on an aircraft’s wing, that’s just sensible to have a few spare); salaries; bigger GBs (in smartphones); higher versions (of iPads or Browsers); values of cars and houses; prices of pies and TVs and so on.  Everywhere you look you’re told bigger is better, with a few exceptions – waistlines, fuel bills and wind turbines come to mind.

Which is why it’s the case that someone can say “Andy, hold this, you’re tall” or “can you reach that off that shelf, you’re tall” and not think that you’d be offended whereas if you said to someone “you’re short, reach under there and pull out that lead” there would be a sharp intake of breath and an exclamation of “you can’t say that!”  And we’ve all heard “is it cold up there”, “is it raining yet” etc.  Even the Queen, on meeting a tall basketball player was reported as saying “you’re tall.”

I’m not saying that being tall’s all bad but we have the same issues that those at the opposite end of the height scale have.  Cash machines are too low, recent ones designed to be used by “average” people as well as those in wheelchairs are almost painful to use without kneeling and hence looking like you’re praying to the Natwest for money.  For the long-legged toilets are often a very long way down, as are many sofas.  Trying to gracefully enter a car or van where someone has pulled the seat forward since you last used it is very nearly impossible and often nearly lethal.  People complain about shelves being too high in shops, I’m always happy to reach for something if someone asks, but there are many places in this town of many historical buildings where I can regularly dent my head on an oak beam or doorframe – and yes, most of them are, or were, in pubs.  As for clothes the top half’s generally ok but I’ve nearly exclaimed with joy when finding a pair of suitable long-leg jeans in a shop, for a time the nearest available pairs were forty-odd miles away.  It is quite satisfying to know though that when you have your hair cut the hairdresser doesn’t have to waste time or energy jacking your chair up to a usable height.

There are also stereotypes based on fairytale giants, for example on a topical comedy show it was reported that a commentator had said of footballer Peter Crouch “he has a remarkably light touch, for a big man”, I know that we’re likely to be a tad heavier than shorter people, having an extra twelve inches or so of body to fill, but we’re not all lumbering giants.  I know quite a few lumbering mid-height people.

Lastly of course Women say they’re looking for Mr Tall, Dark and Handsome yet often the tall bit stops just above average height, I’ve often heard of women assuming that a tall man would only want an equally tall woman, while shorter men are supposedly put-off or intimidated by tall women.  I have only encountered a handful of women anywhere near my height and to be honest for someone shorter than me I’m happy to bend down a bit, it’s not a problem.

Tall Man, Small World

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Business, Food, Random, Society

Too Soon? (Er, No)

Mince Pies

Mince Pies Before Xmas

Well, it’s that time of year again, dark evenings, warm fires, mince pies.  Yes, it’s Christmas.

What?  Christmas is still in December?  Really, because I swear last week I bought some mince pies, all wrapped in Christmassy packaging and the best-before date was in November.

By now we all know that shops start selling Christmas paraphernalia around August and pubs have a little Christmas tree in the corner to advertise their Christmas lunches in September but why are they selling mince pies in November?  Yes, I suppose you could freeze them to get round the two-week best before limit but really, are we at risk of a shortage, are we facing a mincemeat deficit?

And yes I bought some, as you can see above, and have eaten them well before the big day.  Naturally, well it is (nearly) Christmas and I still have half a tub of ice cream to use up.

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Psychology, Society, Tech

All In The Game

Enthusiastic man and woman.Once upon a time, when there was no internet, no X Factor or Eastenders, not even Chris Moyles on the wireless people had to make their own entertainment and for the well off gentlemen this often meant heading out to their club and indulging in a few little wagers between glasses of port and talk of business.  One such involved which of two raindrops would reach the bottom of the window first, the sum wagered?  About the value of a country estate, small change really.

Today the bets are perhaps a little smaller, people still bet on games of cards, dice and even hangman, bookies take bets on the names of royal babies and such like, but it seems that “gamification” is everywhere.  On the one hand there’s the opening up of online gambling whose TV adverts showing well-dressed men playing poker and roulette surrounded by glamorous women promise riches and an opulent lifestyle rather than the truth that you’re playing a virtual wheel on a four-inch screen in front of your telly in your shorts.  On the other there’s the social game.  Just about anything you do that could be compared to someone else and logged by some kind of technology will be posted on Facebook or Twitter in a game of one-upmanship that goes beyond keeping up with the Joneses.

It’s not just Candy Crush Saga though – Fitness trackers, Twitter followers, even your performance in bed, or when you’ve practiced safe sex, can be rated and listed in league tables like a monstrous arcade machine.  Admittedly if it gets people exercising then fine but what happens when someone does too much and keels over and dies, will people just shrug and say “it’s the nature of the game.”

Even mundane activities are becoming games as though we need some kind of encouragement to do something simple like typing in a captcha code to continue on a website – as though people won’t set up an account because they have to type in a handful of random words and instead need something shiny and fun to hold their attention like hyperactive toddlers, are we really that bad?

I’m all for having fun but there’s a time and place for it.  Even the NSA got in on the act, turning part of their systems into a kind of game for analysts with successful users accruing “skilz” points for particularly good, er, analyzing.  There are even To-Do List apps that are also games (or virtual pets) just to encourage you to get off your… sofa, and do something, if not for yourself, for your digital kitten trapped in your iPhone.

If people need to be constantly stimulated to carry out mundane activities how long will it be before we’re encouraged to not lane-hog on the motorway by Mario Kart style reward markers superimposed on our heads-up displays or shopping for food becomes more like Supermarket Sweep?

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Outdoors, Photography, Politics, Psychology, Science, Society, Tech, Uncategorized, Work

Lifelogging

The rear LCD display on a Flip Video camrea

The rear LCD display on a Flip Video camera (Photo credit: Wikipedia)

Often today people worry about surveillance by the government with CCTV everywhere and intelligence agencies able to view what we do online (hi, Mr/Mrs NSA/GCHQ person) but there’s another side to the technology which is becoming ever more popular.

Many of us carry some form of video camera, I have a smartphone and a good compact camera that can record HD video, in fact I used this the other day to record a worker at our factory who was adamant he could cut a worktop with a saw that everyone else said was clearly blunt.  The resulting video is a possible candidate for YouTube, complete with Top Gear style “four hours later…” captions, as I joked at the time.

We now have the ability to record everything we experience in some way or another and people feel the need, or the desire, to do exactly that and share it with the world, even in their most intimate moments, as if to prove that they did it, or how good at it they were, so to speak.  It’s a standing joke that Instagram and Facebook are a repository of photos of people’s dinner but in some ways it’s true.  In any pub you go in there are groups of drinkers gurning at smartphone cameras, never again will you be able to get utterly pished without it being recorded.  I once had my glasses “borrowed” by a woman whose friend took a photo of her, wearing my glasses, with me kissing her cheek.  Months later a woman stood by me at a bar turned and said “I’ve got a photo of you on my Facebook.”  Same woman, same glasses.  Technology has made it simpler, quicker and cheaper to create a digital photo album or slide show that, without needing shelf-space or the setting up of a projector, can be virtually infinite in size, accessible anywhere, searchable and sorted by date.

The next stage is again in the area of wearable technology.  Google’s Glass project, along with other similar techie-eyewear, promise the ability to instantly record anything you can see, which has worried many privacy campaigners despite the devices clearly having a red, Borg-like, light on the side when they’re recording.

The other type of device is specially designed for recording just about everything you experience – the Lifelogger.  Two devices have appeared so far, Autographer and Narrative, which are intended to document your life while you’re wearing it of course.  While you’re not you can imagine it sitting there wondering where you’d gone.   The two have different approaches, Autographer uses five sensors to detect location and changes in light and motion to take a photo when you change location of when it thinks you’re doing something interesting like running after someone.  Narrative takes a picture twice a minute.  When downloaded you can then look through what they’ve logged and perhaps see things you’d missed or remember something you’d forgotten – which might be both a blessing and a curse depending on the event.

One day we could all be carrying a multi-sensored device that, in the event of an emergency, could log what’s happened to you and call for help – a kind of personal Black Box Recorder.  This is happening in cars already, as the Russian meteorite impact last year showed – the event captured by an unprecedented number of witnesses thanks to dashcams and smartphones.  In-car video is also useful for insurance companies, TV clip shows and YouTube, recent personal experience of idiot drivers makes me want one more than ever.

Whether the current Lifelogging technology has a use is down to whether it’ll record anything useful or interesting but the idea has been picked up by emergency services who have considered something like Glass to both record an incident and how it’s dealt with (possibly for legal, in case of being sued, reasons, inevitably these days) while also providing vital information to the medic or police officer in real-time.  Already trials have shown that police wearing body cams are seeing positive results in terms of arrested criminals accepting their guilt.

So we hurtle onwards into the recorded future, the problem could be having time to sort the wheat from the chaff of all these Lifelogged images and indeed where to store them all.

Looks like we’ll need a bigger server.

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