The Personal Touch

so happy smiling cat

so happy smiling cat (Photo credit: [puamelia])

I’m currently enjoying my week off but on Monday I did have to go to the bank to pay the only bill I don’t pay by Direct Debit and also pay some money in to my account.

As I’ve written about before I’m no fan of the new automated paying-in and bill paying machines with which I have a difficult history, so as the bank was quiet I went to a teller without being dragged back to the machine this time.  I said good morning and so on and told the lady what I wanted to do, she then told me that I could do the same using the machines, I told her in a round-about way that the machine and I are not on amicable terms at the moment.

She glanced at her screen after I’d put my card in the reader and smiled, saying “one thing the machine can’t do is wish you a Happy Birthday.”

Which gave me a smile and a warm feeling inside which technology just can’t match.

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