I’ve been trying to catch up on some news articles I’d saved for reading later but it’s been difficult, not because of the news itself, it’s not that deep and meaningful, the problem is advertising. Just about every news website apart from the BBCs is virtually unreadable today, some more than others. The reason is animated adverts. On my tablet, or an adblocker-free browser it’s impossible to read most of these sites because the page starts to load, you see the article, you start reading it and then either it won’t scroll further down as the whole browser has locked solid or when you scroll down and keep reading it suddenly jumps back to the top again – often because some huge animated ad that’s taken an age to load has suddenly flounced onto the front of stage like the proverbial eight-hundred pound Gorilla. It’s even worse when there are multiple adverts and their continuous loops stop you reading down the page as it’s become unresponsive or slow or worse still when they obscure what you’re reading altogether.
When using a desktop browser with an adblocker to make the site actually usable many sites have a popup crying “you’re using an adblocker, how are we supposed to buy our groceries at Waitrose tonight?” So you turn off the adblocker and find that the site is back to being virtually unreadable.
The thing is that although people do notice the ads and notice the message they’re also annoyed by the side-effects – if websites had static ads which would load at the same speed as the rest of the content and would instantly be there, front and centre then people wouldn’t need to use adblockers, we don’t object to the ads, they pay for the website, they pay for this website – though as I don’t develop the site itself I have no choice about the type of ads, on my Flickr page I pay to have no adverts. The objection is against the intrusion and frustration they cause. As with desktop software the developers test these websites and ads on powerful computers connected directly to a server rather than on a normal laptop or tablet connected to a 4 meg broadband connection so I doubt that they have much appreciation of what they fancifully call the UX (user experience) is like in the real world.
I wonder whether companies actually look at the website metrics – the visitor count, length of visit and so on – and perhaps notice that many visits are too short to possibly read anything. They no doubt do but the views that just put up with it outnumber those who don’t and at the end of the day a click is a click and another payment from the advertisers, even if the clicker doesn’t stick around long.
I though still think it’s about time the wannabe Hollywood filmmaker developers and marketers stopped showing off how clever they are and set out to please the users who ultimately pay their wages by tolerating the adverts that annoy them so much. If a brand gets its message across without the negative connotation of being a nuisance surely that’s better, no?