A few weeks ago the lid of my kettle disintegrated so I bought a new one, from a well-known brand. It looked nice, had a blue light inside that shimmered as the water boiled and the unusual feature that the water that came out of it tasted of plastic. I boiled it a few times, cleaned the inside, tried emptying it out after use but to no avail.
When I searched for the kettle on Google to see if there were any product recalls in place, you know the kind of thing – plastic kettle leaching chemicals into the water – I found nothing except dozens of people complaining about the same issue on Amazon’s product page for the very same kettle, people had tried everything I had.
I tried to get round the problem for a couple of weeks but eventually I was fed up of not being able to taste my tea for the overwhelming flavour of plastic – I see enough of the stuff at work, I have no desire to eat, or drink it at home. I found the box, the instructions, the receipt and trudged back to the shop. I explained the situation to one assistant and immediately the assistant next to her said someone she knew had the same one and the same problem, then the customer next to me said that her son had the same problem. No doubt the manufacturer would say there was no risk to health from it but still I don’t like the idea of chemicals leaching into my morning cuppa. I swapped it for a metal kettle.
I don’t write bad reviews of a product if it goes wrong, it could be a one-off failure, but this was unbelievable – three people in that shop had the same problem with this simplest of devices, and dozens more on Amazon too. I felt disappointed that such a product was allowed out of the factory of a respected brand and hoped it was perhaps an oversight rather than a case of concern about profits dictating the use of lower quality materials. Plastic is already often seen as cheap, we don’t need it tasting like it too – with appliances like this we deserve better.