I regularly take phone calls that have me rolling my eyes, sighing, facepalming or just LOLling. These are just a few of these stories.
Caller: “Can I speak to Paul please?”
Me: “He’s not in at the moment.”
Caller: “Do you know when he’ll be in?”
Me: “I’m sorry, I don’t know at the moment.”
Caller: “Well, if I call back this afternoon will he be in?”
Facepalm. Erm, I don’t know…
Caller, having been given a quote: “Oh, no, you’ve got that wrong.”
Me: “No, I haven’t, it’s worked out on the computer.”
Caller: “Well, you’ve definately got that wrong, you need to go away and work it out again.”
Who are you, a schoolteacher?
I rang a customer to let him know that the surveyor was running late, it was about half an hour after the booked time already when I was asked to call him. “He’ll be about fifteen minutes” I told the customer. “What, fifteen minutes from now?” he asked. No, from next tuesday, I thought.