Some time back a customer was surprised to see some software we use which is clearly, based on its buttons and layouts, from the days of Windows 95. He was even more surprised by our MS-DOS based booking and diary system. Old it may be but I can tell you it’s much more efficient than Windows software.
Everything is done with the keyboard and once you get used to it it’s lightning-quick – use the page up and down keys to select the week, then the arrow keys to select the day, while seeing a complete overview of current bookings, then hit enter, hit insert, hit enter a few times to move to the time fields and enter them, hit F1 to go into the customers list, just start typing the name until it finds the right one, or hit insert to enter a new one. Once the customers details are in use the left and right keys to go to the notes section or the phone numbers section end enter those, select File to save it, hit Escape to go back to the diary. Everything done in seconds without even moving your hands away from the keyboard.
I’ve used Windows booking systems and the ones I’ve seen involve clicking on different tabs, moving to the right button to save, etc, etc. Like so many things the more modern (the more “feature” filled) is also less efficient.
For those of us of the DOS generation it’s perhaps why websites and apps are frustrating, because of their multitude of buttons and tabs, replacing the keyboard combinations that we used to know by heart – including the ones used in Windows such as CTRL+B for bold text, CTRL+C and CTRL+V for copy and paste, automatically hitting CTRL+S to save the document while in the middle of typing and so on, actions that became second nature, reflex actions. Admittedly many, if not most of these shortcuts still exist in modern software but so many functions require the hunting and pecking actions of mouse or touchscreen. One example in Windows is when I upload photos to Flickr I append an ” f” to the filenames and it’s much quicker than clicking each file to highlight it and then click again to put the cursor at the end to just press F2 to edit the filename, END to go to the end and then CTRL+V to paste the pre copied ” f” to the end, then hit ENTER and DOWN ARROW to the next file.
My first book was written in Protext on my old IBM 486DX PC, the one with the perfect clicky keyboard I wrote about a while back. I learned word processing using Microsoft Works on things like Amstrad 1512 PCs and similar, and indeed taught people to use these same systems later. Protext 4 was a freebie on a computer magazine in the late nineties, Works tended to be bundled with PCs back then the way a trial of Office 365 is today. It was basic in todays terms but like the appointment system it was quick and easy to use for getting words into some semblance of order. Formatting it was a different matter but as this was still the era when most choices of typefaces and emphasis (bold, italic etc) were down to what the particular printer you were using has installed it wasn’t really much of a consideration – generally the aesthetics of word-processed documents were secondary to the words.
As with so many things which become rediscovered this simplicity and efficiency in software has now, of course, become the latest big new idea in the form of distraction-free text editors that have simple, uncluttered interfaces that allow you to type words and nothing else, some even have aped the interface of old that we oh so gratefully, naively, ditched as soon as WYSIWYG appeared and even have monospaced text.
The other advantage is that simpler software has, in theory, like a basic car with less gadgets, less to go wrong or slow you down.
So, in essence, though we didn’t know it at the time, us children of the seventies were, in terms of productivity, ahead of our time, no?